~50%
Travellers who still click through after an AI answer
About half of travellers who see an AI answer in a search engine still click through to the source websites.
AI as a discovery channel: who gets recommended, who gets cited, and who disappears.
This is the part of the shift that changes commercial outcomes. When a traveller asks an assistant where to stay, the answer names a handful of properties. Everything else is invisible, and there is no second page to be on.
The measurable signals are in three places: how much travellers trust AI relative to the channels it displaces, how often an AI answer actually changes a decision, and how much of the industry is restructuring its content so models can read it.
The numbers here matter more than general adoption statistics, because they describe a zero-sum allocation. Adoption can rise for everyone. Being named cannot.
Sojern · April 2026 · United States
Sojern · 2026 · Global
Sojern · April 2026 · United States
Sojern · April 2026 · United States
Phocuswright · First half of 2026 · United States
Phocuswright · First half of 2026 · United States
Sojern · April 2026 · United States
Booking.com · April–May 2025 · Global (33 markets)
McKinsey & Company · 2024 annual reports · Global
Sojern · April 2026 · United States
Sojern · April 2026 · United States
Amadeus · 2025 · Global
~50%
About half of travellers who see an AI answer in a search engine still click through to the source websites.
56%
43%second half of 202556% of US travellers used AI for planning, booking or in-destination help on at least one trip in the past twelve months, up from 43% six months earlier and 33% the half-year before that.
24%
14%influencersYes. AI assistants rank as a trusted travel planning source for 24% of consumers, against 19% for travel bloggers and 14% for social media influencers.
40%
40% of travellers say they discovered a destination through AI, and 29% changed their plans based on an AI recommendation.
29%
29% of travellers changed their travel plans based on an AI recommendation.
35%
4%2022 annual reports35% of the Skift Travel 200 mentioned AI in their 2024 annual reports, up from about 4% in 2022.
64%
64% of destination organisations now create AI-formatted content — lists, FAQs and structured answers — to match how AI engines retrieve information.
63%
63% of travellers would use an AI trip planner on a destination website, while only 22% of DMOs offer one.
25%
25% of travellers say they are less likely to visit a destination website that has no AI features.
38%
38% use AI for destination research, 37% for local experiences and 36% for restaurant recommendations.
25%
25% of travellers report having received outdated or inaccurate travel information from AI.
69%
63%Gen Z69% of Millennials and 63% of Gen Z use AI as often as social media when planning a trip.
63%
63% of Gen Z travellers use AI as often as social media for trip planning — slightly below Millennials at 69%.
22%
Only 22% of destination organisations offer AI trip-planning capability on their own website.