Skip to content

Question

Is AI use in travel still growing, or has it plateaued?

Short answer

Still growing. Generative AI travel planning grew 64% year on year to 18%, US travellers using AI on at least one trip went 33% to 43% to 56% across three consecutive waves, and intent runs well ahead of behaviour on both US and global measures.

Three independent measurements point the same way, which is more persuasive than any level reading. Phocuswright, asking the same question in three consecutive waves, recorded 33%, then 43%, then 56% of US travellers using AI on at least one trip.

Amadeus recorded generative AI travel planning rising from 11% to 18% between 2024 and 2025, a 64% increase on consistent wording. Deloitte reports nearly a quarter of travellers using generative AI for trip planning in late 2025, three times the 2022 level.

Intent is the forward indicator and it is not softening. 75% of US travellers intend to use AI for future trips against 54% who already have. Globally, 89% want AI in future travel planning against 67% who have used it. In a saturating category trial typically runs ahead of intent; here it is the reverse.

The constraint on further growth is not interest. It is trust: 6% fully trust AI and 12% would let it decide independently. Expect the planning numbers to keep climbing and the delegation numbers to move slowly.