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SabreSurvey

40%

AI-adopting agencies reporting measurable productivity gains

Does AI actually improve productivity in travel agencies?

40% of AI-adopting agencies report a measurable productivity impact — meaning three in five do not.

ValueApril–May 2025 · Global (14 countries)
40%

AI-adopting agencies reporting measurable productivity gains

AI-adopting agencies across 14 countries

The most honest number in the vendor research. Adoption is near-universal; measurable return is a minority outcome. The study attributes the difference largely to data fragmentation rather than to the models.

Source

Reference period
Geography
Global (14 countries)
Evidence type
Survey
Sample
AI-adopting agencies across 14 countries
Last checked

Method

Sabre Content Fragmentation study, 14 countries, April–May 2025, among the 80% of agencies that had adopted AI.

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